Service Level Agreements
SLA packages to ensure your systems are consistently monitored, reviewed and perform to your expectations
SLA packages to ensure your systems are consistently monitored, reviewed and perform to your expectations
Audio Visual Centre has designed and put in place SLA packages to ensure your systems are consistently monitored, reviewed and perform to your expectations. We recognize that after-sales support is critical to ensuring business operational continuity. Our service offerings are flexible and can evolve to meet your unique and specific service needs.
The three (3) SLA packages are;
We acknowledge the significant investment you make when purchasing a collaboration solution. This is reflected in our own investment in the manpower and tools necessary to support our SLAs, ensuring we always deliver on our promises. Our SLA offerings include: